Nov. 23 update: Due to an unfortunate technical error behind the scenes during an update in late October, some of our communication systems have not been working as expected. We apologize for the delay! We are working hard to catch up on correspondence and any orders that did not get processed in the usual timeframe, and we expect to be fully caught up this week. This issue primarily affected orders placed Oct. 23-Nov. 14.
Please accept our sincerest apologies for the error and unintentional delays. Thank you for your understanding and patience as we continue to grow and learn!