When will my package arrive?
Turnaround times are listed at the top of the order page as well as in your confirmation email. This is the time required to print, punch, and bind your custom order. Shipping time is dependent upon the USPS service you've selected (media mail vs. priority). USPS tracking information will be emailed to the email address provided during the Paypal transaction as soon as the mailing label is created. You may also log into your Paypal account. Transactions may be listed under "Glatz Creative Services," as that is our company's legal and financial name.
CAN YOU COMBINE MULTIPLE FILES INTO ONE DOCUMENT FOR ME?
Yes! Simply upload the files into the same document section, and we will print them all as if they were one file. Be sure to number your files according to the order you want them printed, and it also helps to upload them in order.
can i print some pages in my file in color and others in black and white?
We automatically print the front page of each file in color at no extra charge! If your file requires further separation, read on.
For single-sided files, yes, we can separate pages. If it's obvious to a casual viewer which pages should be color and which should be black and white, you can submit the file through our regular order form. We cannot separate for double-sided files.
To proceed with a single-sided file, follow these instructions. In Document 1, upload your file and enter the number of pages you want printed in black and white, and select the appropriate print options. Then, click "Add Document" and upload the SAME file in Document 2, entering the number of pages you want printed in color and select the appropriate options. You will need to re-collate your pages when you receive them.
If you're still unsure, please contact us for further assistance.
For single-sided files, yes, we can separate pages. If it's obvious to a casual viewer which pages should be color and which should be black and white, you can submit the file through our regular order form. We cannot separate for double-sided files.
To proceed with a single-sided file, follow these instructions. In Document 1, upload your file and enter the number of pages you want printed in black and white, and select the appropriate print options. Then, click "Add Document" and upload the SAME file in Document 2, entering the number of pages you want printed in color and select the appropriate options. You will need to re-collate your pages when you receive them.
If you're still unsure, please contact us for further assistance.
WHAT IS THE DIFFERENCE BETWEEN "PAGES" AND "SHEETS"?
Pages refers to the number of impressions the printer has to make. Sheets refers to the number of the actual pieces of paper. For your order, you always enter the number of pages. Our pricing structure automatically accounts for double-sided printing and will slightly lower the cost of a document to account for the number of sheets of paper actually used.
Can YOU laminate the covers to my coil-bound books?
We include clear 7 mil vinyl covers, both front and back, as well as a cardstock last page in all coil-bound documents. Lamination of covers is not available at this time.
Question 5
Pages refers to the number of impressions the printer has to make. Sheets refers to the number of the actual pieces of paper. For your order, you always enter the number of pages. Our pricing structure automatically accounts for double-sided printing and will slightly lower the cost of a document to account for the number of sheets of paper actually used.